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PROCESS/TECHNOLOGY ALIGNMENT ARTICLES
Aligning Technology with Process
A considerable number of folks reading this headline might think I have it backwards–and that’s the point. Technology cannot drive process. Well, it can and often does, but the outcomes are truly regrettable. This article will help you avoid process-technology mishaps.
Presenting Office Process Requirements to IT
Remember the Rolling Stones song, “You Don’t Always Get What You Want”? Well, when it comes to IT delivering the automation support the business side wants, you could darn near take out the “always.” But this isn’t all IT’s fault. The business side has to step up and take more responsibility.
Also, please download any or all of these articles:
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