VW’s design reflects years of experience improving office process, including some “hard learning” along the way. And after 10 years in use, we’ve thoroughly vetted VW in a broad range of office environments, including CRM, contact centers, supply chain, HR, order to cash, purchasing, logistics, and more. What makes VW so different? Compare these attributes to any process approach you’ve experienced.

1. Participative approach that provides workers at all levels the opportunity to help design their own change
2. Uses cross-functional process design teams that reflect the cross-functional nature of office work
3. Addresses process across functional lines, rather than taking each function individually
4. Can perform an MRI-like scan of office workflow to find major issues
5. Decouples higher-level workflow and information flow from individual work process, unlike manufacturing methods
6. Couples workflow and information flow, which are inseparable in office environments, unlike in manufacturing
7. Uses only common language; no process-speak
8. Instead of technical symbology uses highly readable literal pictographs
9. Maintains accessibility to all, from CEOs to shipping clerks

And this list is far from comprehensive.

If you’d like a more detailed description, please download our free Visual Workflow white paper. If you’d like more office environment context, please visit the Office Process page.

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