CUSTOMER ALIGNMENT MATURITY
MODEL INSTRUMENT (CAMMI)
Very recently, we’ve partnered with CAMMI Logic to offer and powerful tool for helping clients stay ahead of market changes. HYM is now authorized to administer the Company Alignment Maturity Model Instrument (CAMMI) to will help us identify structural strengths and weaknesses in marketing, sales, customer service and supporting functions―as well as customer-related process that determines so much of the customer experience. CAMMI Logic, the developer of this assessment, has pre-tested the assessment on more than 60 companies with consistently excellent results.
Client executives and managers (we recommend at least five) take the assessment online. It takes about 40 minutes to complete. The scoring will provide insight into your organization; guidance for redesigning process; and a baseline so we pre-identify differences in internal perceptions and expectations.
For more information about CAMMI please visit: www.cammilogic.com.